eprintid: 26064
rev_number: 13
eprint_status: archive
userid: 1589
dir: disk0/00/02/60/64
datestamp: 2019-03-29 15:10:44
lastmod: 2024-04-10 13:28:50
status_changed: 2019-03-29 15:10:44
type: article
metadata_visibility: show
creators_name: Engerer, Cosima
creators_name: Berberat, Pascal O.
creators_name: Dinkel, Andreas
creators_name: Rudolph, Bärbel
creators_name: Sattel, Heribert
creators_name: Wuensch, Alexander
title: Specific feedback makes medical students better communicators
divisions: i-910100
keywords: Communication skills training, CST, Specific, structured and behavior-oriented feedback, Randomized
controlled trial, RCT, Medical education
abstract: Background: Feedback is regarded a key element in teaching communication skills. However, specific aspects of feedback have not been systematically investigated in this context. Therefore, the aim of this study was to investigate the effectiveness of communication skills training (CST) integrating specific, structured and behavioral feedback.

Methods: We condensed best practice recommendations for feedback in a CST for undergraduate medical students and compared the effect of specific, structured and behavior-orientated feedback (intervention group CST-behav) to general, experience-orientated feedback (CST- exp. as our control group) in a randomized controlled trial (RCT). We investigated changes on communication skills evaluated by independent raters, and evaluated by standardized patients (SP). To do that, every student was video-recorded in a pre and post assessment.

Results: Sixty-six undergraduate medical students participated voluntarily in our study. Randomization did not result in equally skilled groups at baseline, so valid inter-group comparisons were not possible. Therefore, we analyzed the results of 34 students of our intervention group (CST-behav). Five out of seven domains in communication skills as evaluated by independent raters improved significantly, and there was a significant change in the global evaluation by SP.

Conclusions: Although we were unable to make between-group comparisons, the results of the within group pre-post evaluation suggest that specific feedback helps improve communication skills.
date: 2019
publisher: BioMed Central
id_scheme: DOI
ppn_swb: 1665447664
own_urn: urn:nbn:de:bsz:16-heidok-260644
language: eng
bibsort: ENGERERCOSSPECIFICFE2019
full_text_status: public
publication: BMC Medical Education
volume: 19
number: 51
place_of_pub: London
pagerange: 1-8
issn: 1472-6920
citation:   Engerer, Cosima ; Berberat, Pascal O. ; Dinkel, Andreas ; Rudolph, Bärbel ; Sattel, Heribert ; Wuensch, Alexander  (2019) Specific feedback makes medical students better communicators.  BMC Medical Education, 19 (51).  pp. 1-8.  ISSN 1472-6920     
document_url: https://archiv.ub.uni-heidelberg.de/volltextserver/26064/1/12909_2019_Article_1470.pdf